Thank you for choosing World Wide Travel Agency Sarajevo for your travel needs. To ensure transparency and clarity in our business practices, we have outlined our payment and cancellation policies below.
Payment Policy:
- Deposit: A deposit is required at the time of booking to secure your reservation. The amount of the deposit will vary depending on the type of travel package and destination. Your travel consultant will provide you with the specific deposit amount upon booking.
- Final Payment: The final payment for your travel package is due 10 days prior to the arrival date. Failure to submit the final payment by the specified deadline may result in the cancellation of your reservation and forfeiture of your deposit.
- Payment Methods: We accept payments via credit card, bank transfer, or other agreed-upon methods. Please note that additional fees may apply for certain payment methods.
- Currency: All prices are quoted in EUR or BAM – Bosnian currency-. Any payments made in a different currency may be subject to exchange rate fluctuations and additional bank fees.
Cancellation Policy
- Cancellation by Traveler: If you need to cancel your reservation, please notify us in writing as soon as possible. The following cancellation fees will apply:
- Cancellation 3 days or more before the arrival date: 0% of the total trip cost will be refunded, excluding the non-refundable deposit.
- Cancellation less than 3 days of the arrival date: No refunds will be provided, and the full trip cost will be forfeited.
- Sure, in mortality cases / urgent situations or issues, we try to provide our best efforts to decrease the client’s loss.
- Cancellation by Travel Agency: In the unlikely event that we need to cancel your travel package due to unforeseen circumstances, such as natural disasters, political unrest, or insufficient group participation, you will be entitled to a full refund of all payments made to date. However, we cannot be held responsible for any additional expenses incurred as a result of the cancellation, such as airline tickets, hotel reservations, or visa fees.
- Force Majeure: We reserve the right to modify or cancel your travel package in the event of force majeure, including but not limited to acts of God, war, terrorism, civil unrest, government regulations, or any other circumstances beyond our control. In such cases, we will make every effort to provide alternative arrangements or issue a refund as deemed appropriate.
By booking with World Wide Travel Sarajevo, you agree to abide by the terms and conditions outlined in this payment and cancellation policy. We encourage you to review these policies carefully and contact us with any questions or concerns you may have before booking your travel package.
Thank you for your understanding and cooperation. We look forward to assisting you in planning your next memorable journey.
NO SHOW
No show by the guest at the accommodation establishment without prior warning shall be considered a cancellation. There shall be no refunds applicable in the case of no-shows.
DISCLAIMER
This site and all content are provided “AS IS,” “AS AVAILABLE,” “WITH ALL FAULTS,” and without warranty of any kind. World Wide Travel Agency Sarajevo gives NO express warranties and disclaims:
(A) ALL IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY; FITNESS FOR A PARTICULAR PURPOSE; OF THE SITE; LACK OF VIRUSES, WORMS, TROJAN HORSES, OR OTHER CODE THAT MANIFESTS CONTAMINATING OR DESTRUCTIVE PROPERTIES; ACCURACY, COMPLETENESS, RELIABILITY, TIMELINESS, CURRENCY, OR USEFULNESS OF ANY CONTENT ON THE SITE; AND
(B) ANY DUTIES OF REASONABLE CARE, WORKMANLIKE EFFORT, OR LACK OF NEGLIGENCE. THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY, AND EFFORT IN CONNECTION WITH THE SITE AND CONTENT IS WITH YOU. IN ADDITION, World Wide Travel Agency Sarajevo DISCLAIMS ANY WARRANTIES OF NON-INFRINGEMENT, TITLE, OR QUIET ENJOYMENT.
In no event shall World Wide Travel Agency Sarajevo be held liable for any damages or economic loss, whatsoever, as a result of notifying any official of potentially illegal content on your website, or for providing copies of your data files to the appropriate authorities or cooperating with law enforcement efforts to locate persons who have posted content that is illegal or promotes illegal conduct.
GOVERNING LAW
These terms and conditions are governed by and shall be construed by the laws of Bosnia and Hercegovina and any dispute shall exclusively be subject to the jurisdiction of the appropriate Courts situated in Sarajevo, Bosnia and Hercegovina.
